How can I book in the Hotel NordRaum?
You are welcome to book on our homepage www.hotel-nordraum.de or by phone at 0421-458570.
How do I use the online booking?
Enter the arrival and departure dates, the number of guests and the room preference in the boxes provided and you will be redirected to the booking platform where you can choose the room you want to book with the price a booking confirmation by email.
Can I make a reservation without using the online booking?
Yes, you have the possibility to call us on 0421-458570 or use the online form on our page under contact / booking.
How do I book promotions and offers?
Actions and offers are partly available in the online booking, but in any case you can reserve all promotions and offers by phone or by email.
Can I make a reservation without a credit card?
Yes, you can easily book without a credit card if you check in by 6:00 pm on the day of your arrival, if you arrive later than this, we will need a credit card to secure your reservation and you can comfortably check in by 24.00 or later (by arrangement)
How can I make a group reservation?
For group reservations you can use our contact form to send a request with the desired dates or call us at 0421-458570.
Can I cancel a booking?
You can cancel all reservations free of charge with cancellable rates until 18.00 on the day of arrival. Exceptions to this are group reservations: Group reservations of 5 rooms or more, special cancellation conditions apply. Non-cancellable rates, these rates will be immediately charged to your credit card and are not cancelable. If you have made a booking via HRS, Booking or Kurzurlaub.de, the cancellation conditions described there apply. Cancellations must be made via the respective portal, otherwise cancellation fees may apply for the guest.